Privacy Policy
Last Updated: 05/26/2026
VaultGuard Locksmith Inc. ("VaultGuard," "we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request locksmith service, call us, submit a form, or otherwise interact with our business.
This Privacy Policy applies to the website operated by VaultGuard Locksmith Inc. and to personal information collected through our online forms, phone calls, service requests, analytics tools, SMS communications, and related website features.
Information We Collect
We may collect information you provide directly, including your name, phone number, email address, service location, ZIP code, service type, message, and any details you submit through our contact or service request forms.
We may also collect basic website data automatically, such as IP address, browser type, device type, pages visited, approximate location, and website activity through cookies and analytics tools.
If you call us, we may collect call-related information such as call time, call duration, phone number, and service request details. If RingCentral or another phone provider is used, call information may be processed by that provider.
If you choose to opt in to SMS messages, we may collect your SMS consent status and use the phone number you provide to send customer care messages related to your locksmith service request.
How We Use Information
We use your information to:
- respond to service requests
- provide locksmith services
- contact you about your inquiry
- dispatch technicians when needed
- coordinate appointments or service updates
- send customer care SMS messages if you opt in
- improve our website and customer experience
- track calls, form submissions, and website performance
- maintain security and prevent misuse
- comply with legal and business obligations
We do not sell personal information for money.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality, measure website traffic, and understand how visitors use the site.
We may use Google Analytics, Google Search Console, Google Maps, and similar tools. These services may collect information according to their own privacy policies.
You can manage or disable cookies through your browser settings. If our website displays a cookie banner, you may use it to manage cookie preferences.
Sharing Information
We may share information with trusted service providers only when needed to operate the website, process service requests, communicate with customers, analyze website performance, or comply with legal requirements.
These providers may include hosting companies, WordPress plugins, email or form tools, analytics providers, Google Maps, call tracking or phone providers, SMS communication providers, and IT/security services.
SMS opt-in and phone numbers collected for SMS consent will not be shared with any third party or affiliate company.
We do not share SMS consent information or phone numbers collected for SMS consent with third parties or affiliate companies for marketing purposes.
SMS Messaging
If you opt in to receive SMS messages from VaultGuard Locksmith Inc., you may receive customer care messages related to your locksmith service request. These messages may include appointment coordination, dispatch updates, service follow-up, or customer support communication.
SMS consent is optional. You are not required to opt in to SMS messages in order to submit a service request.
Opt-in Message: Thank you for opting into SMS messages from VaultGuard Locksmith Inc. To opt out at any time, reply STOP. For assistance, reply HELP. Message and data rates may apply. Messaging frequency may vary.
Opt-Out Message: Thank you for opting out of SMS messages from VaultGuard Locksmith Inc. You will not receive any further SMS communications. To opt back in at any time, reply START.
Help Message: Thank you for contacting VaultGuard Locksmith Inc. For immediate assistance, please call 619-738-1709 or visit vaultguardlocksmith.com. Message and data rates may apply.
Customer Reviews, Photos, and Videos
If you submit a review, testimonial, photo, video, or other content, we may use it on our website or marketing materials with your permission. To request removal, contact us at alex.locksmith25@gmail.com.
California Privacy Rights
California residents may have the right to request access to, correction of, or deletion of their personal information. They may also have the right to know how personal information is collected, used, shared, or disclosed.
To make a privacy request, contact us:
We may need to verify your identity before completing your request.
Data Security
We use reasonable measures to protect personal information. However, no website, email, phone system, SMS system, or internet transmission is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not intended for children under 13. We do not knowingly collect personal information from children.
Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy or your personal information, contact: